:root{--bg-app: #f8f9fa;--bg-surface: #ffffff;--bg-subtle: #f1f3f5;--border-color: #dee2e6;--border-strong: #ced4da;--text-main: #343a40;--text-secondary: #495057;--text-subtle: #6c757d;--primary-50: #e0f7fa;--primary-500: #17a2b8;--primary-600: #117a8b;--success: #047857;--success-bg: #ecfdf5;--warn: #b45309;--warn-bg: #fffbeb;--danger: #e11d48;--danger-bg: #fff1f2;--info: #1d4ed8;--info-bg: #eff6ff;--radius-sm: 4px;--radius-md: 6px;--radius-lg: 8px;--shadow-xs: 0 1px 2px rgba(0, 0, 0, .03);--shadow-sm: 0 2px 4px rgba(0, 0, 0, .04)}*{box-sizing:border-box;margin:0;padding:0}body{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-size:13px;color:var(--text-main);background-color:var(--bg-app);-webkit-font-smoothing:antialiased;line-height:1.5}.app{display:flex;flex-direction:column;height:100vh;width:100vw;overflow:hidden;background-color:var(--bg-app)}.status-bar{display:flex;align-items:center;justify-content:space-between;padding:8px 16px;background-color:var(--bg-surface);border-bottom:1px solid var(--border-color);box-shadow:var(--shadow-xs);z-index:10;min-height:48px}.status-left{display:flex;align-items:center;gap:12px}.back-btn{display:inline-flex;align-items:center;justify-content:center;width:30px;height:30px;border-radius:var(--radius-sm);border:1px solid var(--border-color);background:var(--bg-surface);color:var(--text-secondary);cursor:pointer;transition:all .15s ease}.back-btn:hover{background:var(--bg-subtle);color:var(--text-main);border-color:var(--border-strong)}.status-badge{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border-radius:4px;font-weight:600;font-size:11.5px;border:1px solid transparent}.status-badge .dot{width:7px;height:7px;border-radius:50%}.status-connected{background-color:#ecfdf5;color:#047857;border-color:#a7f3d0}.status-connected .dot{background-color:#10b981}.status-connecting{background-color:#fffbeb;color:#b45309;border-color:#fef3c7}.status-connecting 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Mono,SFMono-Regular,monospace;font-weight:600;color:var(--text-main)}.caller-pill{border-color:#cbd5e1;background:#f1f5f9}.caller-pill svg{color:var(--primary-600)}.callee-pill{border-color:#cbd5e1;background:#f1f5f9}.call-card-phones{display:flex;align-items:center;gap:8px;margin:6px 0 8px}.phone-tag{display:inline-flex;align-items:center;gap:4px;font-size:11.5px;padding:2px 7px;border-radius:4px;background:var(--bg-subtle);border:1px solid var(--border-color);color:var(--text-secondary)}.phone-tag strong{font-family:JetBrains Mono,SFMono-Regular,monospace;font-weight:600;color:var(--text-main)}.audio-equalizer{display:flex;align-items:flex-end;gap:2px;height:12px}.audio-equalizer span{width:2.5px;background-color:var(--success);border-radius:1px;animation:soundWave 1.2s ease-in-out infinite}.audio-equalizer span:nth-child(1){height:40%;animation-delay:.1s}.audio-equalizer span:nth-child(2){height:80%;animation-delay:.3s}.audio-equalizer span:nth-child(3){height:60%;animation-delay:.2s}.audio-equalizer span:nth-child(4){height:100%;animation-delay:.4s}@keyframes soundWave{0%,to{height:30%}50%{height:100%}}main{display:flex;flex:1;min-height:0;overflow:hidden}.transcript-panel{flex:3;display:flex;flex-direction:column;background-color:var(--bg-app);overflow-y:auto;padding:16px 20px;gap:12px}.transcript-panel::-webkit-scrollbar,.suggestions-panel::-webkit-scrollbar,.calls-scroll-area::-webkit-scrollbar{width:5px}.transcript-panel::-webkit-scrollbar-thumb,.suggestions-panel::-webkit-scrollbar-thumb,.calls-scroll-area::-webkit-scrollbar-thumb{background-color:var(--border-strong);border-radius:3px}.transcript-line{display:flex;flex-direction:column;max-width:85%}.transcript-line.customer{align-self:flex-start}.transcript-line.agent{align-self:flex-end}.speaker-label{display:flex;align-items:center;gap:5px;font-size:10.5px;font-weight:600;margin-bottom:3px;text-transform:uppercase;letter-spacing:.4px}.transcript-line.customer .speaker-label{color:var(--info)}.transcript-line.agent .speaker-label{color:var(--success);justify-content:flex-end}.bubble{padding:8px 12px;border-radius:8px;font-size:13px;line-height:1.5;box-shadow:var(--shadow-xs);word-wrap:break-word}.transcript-line.customer .bubble{background-color:var(--bg-surface);color:var(--text-main);border:1px solid var(--border-color);border-top-left-radius:2px}.transcript-line.agent .bubble{background-color:#f0fdf4;color:#155724;border:1px solid #c3e6cb;border-top-right-radius:2px}.transcript-line.partial .bubble{opacity:.75;font-style:italic;border-style:dashed}.typing-dot{display:inline-block;width:4px;height:4px;border-radius:50%;background-color:currentColor;margin-left:4px}.overlap-tag{display:inline-flex;align-items:center;font-size:9.5px;font-weight:700;padding:1px 5px;border-radius:3px;background-color:var(--warn-bg);color:var(--warn);margin-left:6px;text-transform:uppercase}.ts-label{font-size:10px;color:var(--text-subtle);opacity:.7;margin-left:auto;white-space:nowrap;font-variant-numeric:tabular-nums}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:40px 16px;color:var(--text-subtle);text-align:center;height:100%}.empty-state svg{margin-bottom:8px;color:var(--border-strong)}.empty-state p{font-size:12.5px;color:var(--text-secondary)}.suggestions-panel{flex:2;min-width:320px;max-width:420px;background-color:var(--bg-surface);border-left:1px solid var(--border-color);overflow-y:auto;padding:14px 16px;display:flex;flex-direction:column;gap:12px}.panel-header{padding-bottom:10px;border-bottom:1px solid var(--border-color)}.panel-title{display:flex;align-items:center;gap:6px;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.6px;color:var(--text-secondary)}.suggestion-card{border-radius:6px;padding:12px 14px;background:#fff;border:1px solid var(--border-color);box-shadow:0 1px 2px #00000008;transition:border-color .15s ease,box-shadow .15s ease;position:relative;width:100%;box-sizing:border-box}.suggestion-card:hover{border-color:var(--border-strong);box-shadow:0 2px 4px #0000000a}.kind-alert{border-left:3.5px solid var(--danger)}.kind-knowledge{border-left:3.5px solid var(--info)}.kind-answer{border-left:3.5px solid var(--success)}.card-top{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px;gap:8px}.card-top-right{display:flex;align-items:center;gap:6px;margin-left:auto}.card-badge{display:inline-flex;align-items:center;gap:5px;font-size:10.5px;font-weight:600;padding:2px 7px;border-radius:4px;letter-spacing:.3px}.badge-alert{background-color:#fff1f2;color:#e11d48;border:1px solid #fecdd3}.badge-knowledge{background-color:#eff6ff;color:#1d4ed8;border:1px solid #bfdbfe}.badge-answer{background-color:#ecfdf5;color:#047857;border:1px solid #a7f3d0}.badge-generating{background-color:var(--bg-subtle);color:var(--text-secondary);border:1px solid var(--border-color)}.card-title{font-size:13px;font-weight:700;color:var(--text-main);margin-bottom:4px;line-height:1.4}.card-body{font-size:13px;color:var(--text-main);line-height:1.55;white-space:pre-wrap;word-break:break-word;overflow-wrap:break-word;display:block;width:100%;max-height:none;overflow:visible}.copy-btn{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:500;padding:3px 8px;border-radius:4px;border:1px solid var(--border-strong);background-color:#fff;color:var(--text-secondary);cursor:pointer;transition:all .15s ease;flex-shrink:0}.copy-btn:hover{background-color:var(--bg-subtle);color:var(--text-main)}.copy-btn.copied{background-color:var(--success);color:#fff;border-color:var(--success)}.sources-container{margin-top:8px;padding-top:8px;border-top:1px dashed var(--border-color);font-size:11.5px}.sources-container summary{cursor:pointer;font-weight:600;color:var(--info)}.sources-container summary:hover{text-decoration:underline}.sources-container p{padding:6px 8px;margin-top:4px;background-color:var(--bg-app);border-radius:4px;color:var(--text-secondary);font-size:11px;line-height:1.4;border:1px solid var(--border-color)}.card-generating{border-style:dashed;background-color:var(--bg-app)}.calls-dashboard{max-width:900px;width:100%;margin:0 auto;padding:20px;display:flex;flex-direction:column;gap:16px;height:100vh}.dashboard-header{display:flex;align-items:center;justify-content:space-between;background:var(--bg-surface);padding:14px 18px;border-radius:var(--radius-lg);border:1px solid var(--border-color);box-shadow:var(--shadow-xs)}.dashboard-title-group{display:flex;align-items:center;gap:10px}.dashboard-icon{width:36px;height:36px;border-radius:var(--radius-md);background:var(--primary-500);color:#fff;display:flex;align-items:center;justify-content:center}.dashboard-title-group h1{font-size:16px;font-weight:700;color:var(--text-main)}.dashboard-subtitle{font-size:11.5px;color:var(--text-subtle)}.active-count-badge{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border-radius:4px;background-color:#ecfdf5;border:1px solid #a7f3d0;color:#047857;font-weight:600;font-size:12px}.calls-scroll-area{flex:1;overflow-y:auto;display:flex;flex-direction:column;gap:10px}.call-card{display:flex;flex-direction:column;gap:8px;padding:14px;background-color:var(--bg-surface);border:1px solid var(--border-color);border-radius:var(--radius-md);cursor:pointer;transition:all .15s ease;box-shadow:var(--shadow-xs)}.call-card:hover{border-color:var(--primary-500);box-shadow:var(--shadow-sm)}.call-card-top{display:flex;align-items:center;justify-content:space-between}.call-card-id{display:flex;align-items:center;gap:8px}.call-card-id .id-text{font-family:JetBrains Mono,monospace;font-size:13px;font-weight:600;color:var(--text-main)}.call-card-time{font-size:11.5px;color:var(--text-subtle);display:flex;align-items:center;gap:4px}.call-card-snippet{font-size:12.5px;color:var(--text-secondary);background-color:var(--bg-app);padding:6px 10px;border-radius:var(--radius-sm);border-left:3px solid var(--primary-500);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.call-card-footer{display:flex;align-items:center;justify-content:space-between;font-size:11.5px}.monitor-link{display:inline-flex;align-items:center;gap:4px;font-weight:600;color:var(--primary-600)}@media (max-width: 768px){main{flex-direction:column}.suggestions-panel{max-width:100%;min-width:0;border-left:none;border-top:1px solid var(--border-color)}}.badge-new-modern{display:inline-flex;align-items:center;gap:4.5px;font-size:9px;font-weight:700;padding:2px 7.5px;border-radius:10px;letter-spacing:.4px;text-transform:uppercase;background:#eff6ff;color:#2563eb;border:1px solid #bfdbfe}.badge-new-modern .beacon-dot{width:5px;height:5px;border-radius:50%;background:#2563eb;display:inline-block;box-shadow:0 0 #2563eb99;animation:beaconPulse 1.6s ease-in-out infinite}@keyframes beaconPulse{0%{transform:scale(.95);box-shadow:0 0 #2563eb99}70%{transform:scale(1);box-shadow:0 0 0 5px #2563eb00}to{transform:scale(.95);box-shadow:0 0 #2563eb00}}.suggestion-card.kind-alert .badge-new-modern{background:#fef2f2;color:#dc2626;border:1px solid #fecdd3}.suggestion-card.kind-alert .badge-new-modern .beacon-dot{background:#dc2626;box-shadow:0 0 #dc262699;animation:alertBeaconPulse 1.6s ease-in-out infinite}@keyframes alertBeaconPulse{0%{transform:scale(.95);box-shadow:0 0 #dc262699}70%{transform:scale(1);box-shadow:0 0 0 5px #dc262600}to{transform:scale(.95);box-shadow:0 0 #dc262600}}.suggestion-card.is-latest{border-left-width:4.5px;animation:newCardEntrance .45s cubic-bezier(.34,1.56,.64,1),newCardHighlight 3s ease-out forwards}.suggestion-card.kind-alert.is-latest{animation:newCardEntrance .45s cubic-bezier(.34,1.56,.64,1),alertNewCardHighlight 3s ease-out forwards}@keyframes newCardEntrance{0%{opacity:0;transform:translateY(-20px) scale(.92)}to{opacity:1;transform:translateY(0) scale(1)}}@keyframes newCardHighlight{0%{background-color:#eff6ff;border-color:#93c5fd;box-shadow:0 4px 14px #2563eb2e}65%{background-color:#eff6ff;border-color:#bfdbfe;box-shadow:0 4px 12px #2563eb1f}to{background-color:var(--bg-surface);border-color:var(--border);box-shadow:var(--shadow-card)}}@keyframes alertNewCardHighlight{0%{background-color:#fff1f2;border-color:#fca5a5;box-shadow:0 4px 14px #dc262638}65%{background-color:#fff1f2;border-color:#fecdd3;box-shadow:0 4px 12px #dc26261f}to{background-color:var(--bg-surface);border-color:var(--border);box-shadow:var(--shadow-card)}}